Delivery to the Customer is paid unless a promotion offers free delivery. The delivery cost is shown on the store page and during checkout. Personal pickup at Promitel headquarters is free of charge.
Most items are in stock and ship within 24 hours. Remaining orders are processed as quickly as possible—customers will be informed of the estimated dispatch date.
Personal pickup is available at: Katowicka 16B, Chorzów, during business hours.
For bank transfers, please use the following account at ING Bank Śląski:
56 1050 1285 1000 0092 1177 2067.
Recipient: Promitel sp. z o.o. sp. k, ul. Katowicka 16B, 41-500 Chorzów.
- Total delivery cost and time depend on the chosen payment method, delivery option, and the parcel’s weight and size.
-
Free same-day delivery (order by 12:00):
- Within Katowice city limits (order value from only PLN 500 net).
- Within a 15 km radius from our HQ (order value from PLN 1,500 net).
- Within a 30 km radius from our HQ (order value from PLN 3,000 net).
- If the order contains several products, the longest shipping time applies.
- Oversize shipments are divided into 4 size groups.
| Shipping method | Dispatch time | Cost |
|---|---|---|
| UPS courier | 1–2 days |
PLN 18.00 (Free delivery from PLN 1,500 net after all discounts) |
| InPost courier | 1–2 days |
PLN 16.00 (Free delivery from PLN 1,000 net after all discounts) |
| Customer’s own shipping label | 1–2 days | PLN 1.00 |
| Oversize (bulky) | 1–3 days | PLN 16.00 – PLN 300.00 (Depending on parcel size) |
| InPost Parcel Lockers | 1–2 days |
PLN 12.99 (Free delivery from PLN 1,000 net after all discounts) |